Aim

The Forum is intended to provide a fundamental understanding of the essential ‘need to know’ issues, which directly impact upon the newly appointed manager and their capacity to understand and work in this new and sometimes ambiguous role.

Who it’s for

The Forum is based upon newly-appointed managers’ experiences and concerns. It is inspired and designed by former first line managers in the sector and management educators.

What you will learn

This 3-day programme will include:

• Role of management / manager
• Adjusting to your new role, transition from staff member to management
• Behavioural issues in the workplace - understanding conflict
• Team building and communications
• Decision-making and time management

How it benefits you

Based on experiential learning and discussion, you will develop management skills and become more confident in your new role as a manager, as well as your ability to deal with the issues that will arise.

FEE

Course fee in 2009 is €495.

Learn more

To learn more about this course, contact the Open Training College.

How to Apply

Initial enquiries can be made to the Open Training College.

Email: info.otc@smh.ie

Phone: +353-1-2988544

Write to: Open Training College, Prospect Hall, WIllowfield Park, Goatstown, Dublin 14, Ireland