IT Training

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  CompTIA
  

  CompTIA is an internationally-recognized association representing the technology community. CompTIA has developed specialized certification programs which assure employers of a candidate's basic technology skills.

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  Graphics, Design & Media
  

  A full array of courses on top design and media software, including Microsoft, Adobe and Quark. These hands-on courses are designed for graphic designers, web developers and graphic artists of all levels.

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  Cisco
  

  Whether you are new to Cisco technology or are looking advanced training to prepare you for Cisco certifications such as CCNA, CCNP, CCSP, CCDP, CCIP or CCVP, New Horizons Ireland - Dublin, Galway or Belfast - can help.

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  IT Literacy (ECDL & CLAIT)
  

  These courses are particularly suitable for those who wish to gain basic IT or Computer Literacy.

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Professional Development

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  Business Skills
  

  Master the critical skills that propel dynamic careers and grow successful businesses.

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  The Forum on Essential Management Skills
  

  The Forum is based upon newly-appointed managers’ experiences and concerns.

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  Health Service Skills
  

  This course aims to educate, develop and train support staff in the health services

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  Business Studies
  

  The Business Studies courses cover a wide range of subjects from Sales and Marketing to Management and Team Building. With a strong focus on applying your knowledge in the workplace, these courses are suitable for anyone who works in the business field.

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Management

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  Project Management
  

  The Project Management courses cover the globally recognized PMI methodology. The content is in line with the PMBOK and assists candidates who are preparing to sit the CAPM or PMP exams.

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  Project Management
  

  Provides the foundation for the successful start-up, planning, and implementation of projects of any size and scope. Dr. Eggert, certified as a Project Management Professional by the Project Management Institute, has implemented complex projects and conducted project management training for many global Fortune 500 firms.

  …Project Management


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  Management
  

  Describes proven management techniques to enhance the performance of managers who supervise staff performance. This curriculum provides practical guidelines for troubleshooting, brainstorming, developing staff, and building teams. Real-world case studies provide learners an opportunity to integrate these skills into their natural management style.

  …Management

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Languages

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  Languages
  

  With the TELL ME MORE series of language eLearning courses, learners can enjoy simple, fast and easy access to high-quality linguistic content. These courses also include numerous tests to determine the level of the student, to assess progress at the end of the training and to prepare them for the recognized standardized tests on the market.

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  Languages
  

  Over 2,000 hours of content teaching: English, French, German, Italian, Spanish and Dutch.

  …Languages

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Sales & Marketing

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  Sales
  

  Provides practical guidelines on how to plan, start and close all aspects of the sales cycle, as well as the skills needed to succeed at each stage - effective verbal and body language, listening skills, telephone skills, communications and proposal writing.

  …Sales


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  Marketing
  

  This program is based on the book, The Internet Marketing Plan by Kim M. Bayne. Ms. Bayne is a pioneer in the field of technology marketing. In addition to her responsibilities as co-creator, head writer, and host of the syndicated radio talk show �The Cyber Media Show with Kim Bayne,� this former high tech marketing communications executive writes for a variety of trade publications and speaks frequently at industry conferences.

  …Marketing


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  Call Centres
  

  Teaches the underlying principles of call centre operation from a front-line agent's unique perspective - stakeholder concerns, workforce management, performance measurement, agent occupancy, call routing and management technologies, staff scheduling and customer relationship management.

  …Call Centers


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  Customer Care
  

  Provides strategies to enhance even the most difficult customer situations. Learners are encouraged to examine the people whom they define as customers, evaluate specific customer requirements, and initiate actions to improve relationships. Real-world case studies provide learners with opportunities to transform a potentially negative customer experience into a positive one.

  …Customer Care

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General Courses

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  Health & Safety
  

  These courses cover a range of topics on health and safety issues in the workplace. Many organizations require their employees to take this type of course to ensure a safe and secure working environment.

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  Personal Development
  

  The Personal Development courses cover a range of topics designed to improve and maximize the performance of the individual. Whether you want to improve your communication skills or time management, these courses will help you develop your own personal effectiveness.

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  Communication
  

  Offers practical communication techniques and job aids for today's busy professional. Participants will learn how to enhance their current communication styles by incorporating the key success factors of organization, audience focus, and follow up.

  …Communication

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Workplace Courses

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  Have your say: Upskilling
  

  How important is it for companies to continue to upskill staff in the current economic climate?

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